Governance

Policies.

Our published Social Media, Privacy, and Family Medical Leave Act policies.

Policy

Social Media Policy.

Applicability

This policy applies to every employee, part-time or full-time, currently employed by First Tennessee Human Resource Agency (FTHRA) in any capacity who posts any material — written, audio, video, or otherwise — on any website, blog, or other medium accessible via the internet.

For purposes of this policy, social media is content created by individuals using accessible and scalable technologies through the internet. Examples include Facebook, blogs, RSS, YouTube, Twitter, LinkedIn, Instagram, and other emerging platforms.

Agency-owned or created social media

An employee may not characterize him or herself as representing the Agency, directly or indirectly, in any online posting unless pursuant to a written policy of the Agency or the direction of a supervisor. All Agency social media sites directly or indirectly representing to be an official statement of the Agency must be created pursuant to this policy and be approved by FTHRA's Executive Director.

The Agency's primary and predominant internet presence shall remain www.fthra.org and no other website, blog, or social media site shall characterize itself as such.

A social media site is subject to Tennessee's Public Records Act (T.C.A. § 10-7-101, et seq.) and Open Meetings Act (T.C.A. § 8-44-101, et seq.) and shall not be used to circumvent or otherwise violate these laws. All information posted on a social media site shall be a public record and subject to public inspection.

Content not allowed on Agency social media

  • Comments not topically related to the particular article being commented on
  • Comments in support of or opposition to political campaigns or ballot measures
  • Profane language or content
  • Content that promotes, fosters, or perpetuates discrimination on the basis of race, creed, color, age, religion, gender, marital status, status with regard to public assistance, national origin, physical or mental disability, or sexual orientation
  • Sexual content or links to sexual content
  • Solicitations of commerce
  • Conduct or encouragement of illegal activity
  • Information that may tend to compromise the safety or security of the public or public systems
  • Content that violates a legal ownership interest of any other party

Non-Agency social media

When posting in a non-official capacity, an employee or official shall take reasonable care not to identify themselves as an official or employee of the Agency. When the identity of an employee or official posting is apparent, they shall clearly state that the post is in a private capacity.

Adopted August 2016.

Download full Social Media Policy (PDF) ↗

Policy

Privacy Policy.

This privacy policy discloses the privacy practices for www.fthra.org. This policy applies solely to information collected by this website. It will notify you of: what personally identifiable information is collected; how it is used and shared; what choices are available to you; the security procedures in place; and how you can correct any inaccuracies.

Information collection, use, and sharing

We are the sole owners of the information collected on this site. We only have access to and collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

Your access to and control over information

You may opt out of any future contact from us at any time. You can do the following at any time by contacting us via the email address or phone number on our website:

  • See what data we have about you, if any
  • Change or correct any data we have about you
  • Have us delete any data we have about you
  • Express any concern you have about our use of your data

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. We do not receive any sensitive information, other than in the case of donations — which are made through PayPal utilizing their secure website. PayPal then deposits the donation into our secure account on their server, sharing only the information you have designated.

Only employees who need the information to perform a specific job are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment.

If you feel we are not abiding by this policy, please contact us immediately at (423) 461-8200.

Download full Privacy Policy (PDF) ↗

Policy

Family Medical Leave Act Policy.

FMLA law is detailed on posters in areas accessible to employees at all Agency locations. FTHRA's FMLA Policy is included in the Personnel Policy Manual and is also linked here.

To request FMLA leave, contact Teresa Bohannon, HR Director in person or via (423) 975-5006.